Refund Policy

When a generation fails without delivering a result, we release credits reserved for that task or, after verification, return the corresponding credits already charged. Provide your task identifier and account email so we can investigate.

A completed task uses the credits displayed before submission. A result that does not match personal aesthetic preferences is generally not a failed task.

Email supprot@boothai.net first with your account email, order or receipt identifier, purchase date, and a description of the issue. Do not send your full card number or payment password. We review payment, credit delivery, and usage records before responding with a decision.

Orders with credits already used are generally not refundable merely because you changed your mind; consumed credits are not normally returned. Orders with unused credits also require review and are not automatically refundable.

Contact us about duplicate charges, paid credits not delivered, persistent inability to use a purchased service, or other verifiable faults. After review, we may deliver missing credits, restore service, or arrange an appropriate payment refund.

Approved payment refunds are made through the original payment channel. Posting time depends on the payment provider and card issuer. A refund request is separate from cancelling a subscription; cancellation stops future renewals.

This policy does not limit mandatory refund, withdrawal, chargeback, or other consumer remedies under applicable law. The transactional seller and payment provider may handle refunds and disputes under applicable law and the terms disclosed at checkout.